The power of digital voice assistants for insurance customer service.
In this whitepaper you will get to know voicebot Lisa and discover in five steps what she can do for your customers, customer contact employees and organization.
Meet Lisa!
How does Lisa understand what our customers want?
What is her added value?
What is the investment?
Who have already hired Lisa?
You’re in good company!
At Unigarant Verzekeringen Lisa supports both customers as well as employees. Her impact covers a variety of topics and tasks:
Lisa independently handles new claim reports;
Customers can report a missing bike 24/7 via Lisa;
Customers can cancel their insurance through self-service with Lisa
Customers are happy with a faster and more efficient handling of their call. For example, customers appreciate that the topic of their call is known to their customer contact employee prior to the start of their conversation
- Lisa handles over 2000 calls per day, saving the customer contact team more than 20 hours per day
