AssistYou Insights

What is an AI Voicebot?
What is interactive voice response and how does it work?
What is Good Customer Service?
What is call center burnout? 11 tips to prevent it
9 tips to improve customer engagement in a call center
7 effective strategies to reduce customer service costs
What is Customer Service Automation?
What is intelligent call routing and how does it work?
How to use conversational AI for you customer service
10 benefits of using AI in customer service

What our customers say about us

“Working with AssistYou is a great experience: they are extremely responsive and work fast.”

-Ingmar Waarheid, manager klantcontact at Trevvel

“AssistYou's Lisa makes life a lot easier for our employees. She reduces call-waiting time, and helps screening calls so our employees are well-informed prior to talking to our customers. This makes for happy customers.”

-Ingmar, Trevvel, about our product Lisa

"Truly impressive how AssistYou's Lisa interacts, and is able to understand practically anything.”

- Emmy Stevens-Koops, manager klantcontact at ANWB Unigarant Channing Lee

“AssistYou are friendly, down-to-earth, and easy to talk to. Always ready with a solution, fast. For example, they developed a feedback-module within two weeks - that is incredibly speedy.”

- Koen Lepelaar, manager business development at Trevvel

“AssistYou works fast, their solutions are relevant, and their products easy-to-integrate. This ensures that you, as their client, do not experience any interruptions to your existing service.”

- Michel Schilt, expert lead data & process at Eneco 

AssistYou thinks in solutions. Solutions that are best for you as a client and your customers. But always together. A true partnership.”

- Margit van Paridon, business improvement manager, customer care at Eneco