We’ve been fully focused on voice technology for years, and that shows. At AssistYou, we combine deep domain expertise with best-in-class components from leading AI providers, all integrated into a highly customizable, proven solution.

Where many solutions are generic, rigid, or rely on outdated menu structures, we build real conversations that actually work. Our assistant understands intent, handles complex tasks, and routes smartly, ensuring automation that truly adds value.

We don’t just drop in a template. We work closely with our clients to tailor the experience to their business, and we keep improving it with actionable insights from our powerful analytics module.

The difference? A well-designed voicebot reduces contact pressure and improves customer experience. A bad one frustrates users, increases repeat calls, and damages trust. We’re here to make sure you get it right from the start.

Agentic AI is intelligence that takes initiative. It doesn’t just wait for input, it understands intent, makes decisions, and proactively moves the conversation forward.

Unlike rule-based bots, agentic AI adapts to context, handles tasks autonomously, and keeps users out of frustrating loops.

At AssistYou, we apply this principle to build voice assistants that act like real agents: smart, responsive, and outcome-driven. That’s how we go beyond automation to true resolution.

At AssistYou, agentic AI powers Digital Assistants that don’t just respond, they act. Our assistants recognize who's calling, understand the intent, and immediately take the right action: verifying identities, booking rides, providing answers, or routing to the right person.

All in real-time, in natural language, no menus, no scripts.

We combine advanced language models with business logic and customer data to make every interaction smooth, personal, and effective. Agentic AI isn’t a future vision for us. It’s already live, and delivering results every day.

The AssistYou Digital Assistant handles full conversations, not just simple handovers or FAQ answers. It picks up the phone, welcomes the customer in natural language, and understands the reason for contact. Based on that, it takes real action: verifying an identity, completing tasks (like booking or cancelling), retrieving data from backend systems, or routing the call directly to the right employee.

It also knows when to deflect to a digital channel, like WhatsApp or email, if that’s faster or more efficient. Throughout the conversation, it adapts to the customer’s needs without relying on rigid menus or scripts.

Every call ends with a short feedback moment and is logged, transcribed, and categorized for analysis. This way, you don’t just solve issues, you learn from them and continuously improve your service.

Yes. Our Digital Assistant is fully available in Dutch and English by default. Need another language? We can make that happen on request. Because we use flexible AI models and modular architecture, adding a new language doesn’t mean starting over—it’s a smooth extension of what’s already working.

For global organisations or businesses with multilingual customer bases, this ensures you can scale across markets without sacrificing intent recognition or natural language quality.

Voice is our core focus, and the reason we’re leading in this space. We believe phone remains the most critical and complex customer contact channel, which is why we’ve invested years into getting voice automation right. That said, we’re not blind to the bigger picture. Our platform is designed with future-proof integrations in mind, and we’re already exploring capabilities for channels like chat and WhatsApp. So while today we focus on delivering world-class voice solutions, our roadmap ensures you can extend the experience across other digital channels when the time is right.

Speed and flexibility matter. That’s why we’ve streamlined our process:

• Proof of Concept (PoC): You can have a working assistant live within just a few weeks.

• Full rollout: This depends on complexity, integrations, and use cases, but our modular approach and agile way of working keep timelines short.

We don’t believe in endless projects. We aim to deliver value fast, then improve continuously with real data from day one.

Yes. Integration is a core strength. Our solution is API-driven and modular, which means we connect easily with most CRM and telephony platforms on the market. Whether you’re using Genesys, Five9, Puzzel, or something more custom, we’ve likely integrated with it, or can.

We also support secure connections to backend systems for things like authentication, data retrieval, and task automation. The result? Smooth conversations that actually solve problems, not just answer questions.

With the highest standards. AssistYou is fully GDPR-compliant and follows industry-leading security practices. All customer data is encrypted in transit and at rest, and we process everything on secure, certified infrastructure. We treat privacy as a non-negotiable requirement, not a checkbox.

Absolutely. Our analytics platform is privacy-first by design. We offer anonymisation and encryption options so you can extract actionable insights without exposing sensitive information. This means you can see trends, identify automation opportunities, and improve performance, without compromising compliance.

Yes, and we take this seriously. Every client has ongoing access to:

• Training: So your team knows how to get the most from the solution.

• Technical support: For any questions or adjustments.

• Continuous optimisation: Based on real-world performance data, we help you improve over time, not just on day one. 

We see ourselves as a long-term partner, not just a vendor.

We use a modular pricing model tailored to your needs. Pricing depends on factors like call volumes, features, and integrations. This way, you only pay for what you actually use, and you can scale up (or down) as your needs evolve. Want to know what it would look like for your business? Let’s have a conversation and build a tailored proposal.

We work mainly with mid-sized and large organisations that have high call volumes and frequent customer contact. Today, our strongest presence is in industries like:

• Insurance

• Telecom

• Government

• Mobility and logistics

But the truth is: any organisation that wants to reduce pressure on contact centres, improve customer experience, and gain data-driven insights can benefit.

Yes. Your assistant can be available 24/7, including outside office hours. This is fully configurable, so whether you want it live all the time or just during peak periods, we make it work for your operation. The benefit? No more downtime for your customers, and less pressure on your team.

Not necessarily. We handle the heavy lifting. Your IT team only needs to step in when we connect to your internal systems or APIs. For everything else such as setup, configuration, testing, we take care of it. The goal is to make this as low-effort as possible for your organisation.

Yes. Every client works with a dedicated Customer Success Manager who:

• Guides you through implementation.

• Monitors performance after go-live.

• Provides data-driven recommendations for continuous improvement.

You’ll never be left wondering who to call, we’re always just one point of contact away.

All data is stored in European data centres that comply with ISO 27001:2023 & NEN 7510 standards. This ensures your data stays secure, private, and fully compliant with EU regulations.